Due to the nature of downloadable digital products, all sales are generally final.
Zeolaunch sells digital products only. No physical items are shipped.
Refund requests may be approved under the following circumstances:
If purchased files are damaged, incomplete, or cannot be downloaded.
If the same product is purchased multiple times accidentally.
If a customer receives files significantly different from the product description.
Refunds will not be issued for:
Before requesting a refund, customers are encouraged to contact support. Many technicalissues can be resolved quickly through customer assistance.
Refund requests must be submitted within 7 days of purchase and include:
Approved refunds are generally processed within 5–10 business days.
Customers are encouraged to contact support before initiating a chargeback. Fraudulentchargebacks may result in account suspension.
Support Email: support@zeolaunch.com